How do I report problems with the World Pulse website?

Please note that the World Pulse platform update is still in Beta.  During this stage, bugs or issues may occur. As a community member, you have an important role to play. Explore the updated site and see how you’re liking the new experience!
Written by World Pulse
Updated 9 months ago

If you run into bugs, you can report them to the team by clicking on the “Found a bug?” link in the top right corner of your screen. 

Once you click "Found a bug?" you will have the option to select:

Report a bug: Let us know what is broken

Pick this option if:

  • You are getting an error message.
  • Something isn't working the way it is supposed to.
  • Your stories or profile page are missing content that should be there.

General Feedback: Give us general feedback on this page

Pick this option if:

  • You don't like the way the page looks or operates.
  • You think a button should be located in a different location.
  • You see any other opportunity for improving the way any element of the website is working.

Whichever option you select, you will have a chance to tell us more. Fill in a descriptive title and tell us everything you are noticing in the "description" field. Select Submit feedback to send a message directly to the World Pulse team.

Thank you for taking the time to share feedback with us! Together we will make the World Pulse website stronger and more impactful!

Did this answer your question?