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When you share your feedback with us:

• Every response is reviewed. Whether your feedback is about the platform, programs, or community experience, we listen.

• If your feedback is anonymous, we will still incorporate it into our ongoing improvements, but we won’t be able to respond directly. You may not receive a personal follow-up, but you will see changes over time as we implement learnings.

• If you provide identifiable feedback, we may reach out for clarification, deeper conversation, or to share how we’re addressing the issue.

• Collective insights drive change. Even if you don’t receive a direct response, your feedback contributes to decisions that shape World Pulse’s future.

• We prioritize feedback thoughtfully. While we wish we could act on every suggestion right away, we evaluate and prioritize feedback based on what’s possible now, what can be addressed next, and what may need to wait for a future state. This prioritization considers several factors, such as the impact on the community as a whole, the seriousness or urgency of the issue, alignment with our mission, available resources, and technical or programmatic feasibility.

Your voice matters. Whether you have a suggestion, a concern, or an area where you believe we can do better, we encourage you to share. Your feedback fuels meaningful change.